A parking charge is issued if a vehicle is parked in contravention of the advertised conditions on property we own, lease or have been contracted to patrol. Please be aware that our signage meets or exceeds the requirements of the International Parking Community codes of conduct.
You have the option to appeal against the charge you have received. However we would issue the following guidance should you wish to pursue this course.
However, if you feel you have grounds for appeal, please do so within 28 days of issue noting the conditions below:
Should you wish to pursue an appeal, please ensure your appeal contains the following information or we will be unable to process it:-
An appeal must be made in writing to this address:
Premier Parking Solutions Ltd
PO BOX 471
Or via email to: email@example.comPlease clearly state your reason for appeal, and detail any other information you feel is relevant. This must be done within 28 days of the enforcement action or the appeal cannot be heard, or within 14 days if you wish any discounted payment period to be honoured. Our Appeals Department will respond in writing or by email within 14 days with a decision.
The amount outstanding WILL NOT increase whilst we consider your Appeal. If your appeal was received within the discount payment period, the opportunity to pay the reduced charge will be extended after a decision has been informed.
Appeals will NOT be considered for the following reasons:
Pay & Display car parks apply conditions of parking that Pay & Display tickets must be clearly displayed on the dashboard of your vehicle, with the issue and expiry time clearly visible to our staff. If failure to display, or incorrect display is the reason for the charge you have received, any appeal would be dealt with by our appeals team reviewing the photographic evidence supplied by our enforcement officers. In this case producing a valid ticket, after the event, for the time the charge was issued with an appeal would not be sufficient cause to cancel a notice.
We aim to provide a fair appeals service carried out by our experienced appeals team. The team uses photographic evidence, reports from our on-site operatives and your correspondence when dealing with any dispute.
Once your appeal is received we will contact you within 14 days, should you wish to contact us about an appeal, you are advised not to do so until 14 days have passed.
If your appeal is unsuccessful you have the opportunity to appeal to an independent appeals service (POPLA), details of which will be provided to you at the appropriate time.
Please note we will defend ourselves vigourously and consider recoverying costs against any County Court action that may be issued against us, refer to the news section on the right of this page for latest court reports.
Refunds of any payments received will only be provided if an appeal is approved by our appeals manager.
- 10-11-2015 NEWS FLASH
- Judgments on ParkingEye Ltd v Beavis 04-11-2015
PPS can confirm that the above judgment and the highest Court in this country decided that ParkingEyes parking charge notice is enforceable on the basis that it protected a legitimate interest (to deter parking contraventions against the advertised terms and conditions of parking) and was not extravagant, exorbitant nor unconscionable. The parking charge is not an unenforceable penalty and does not breach the Unfair Terms in Consumer Contracts Regulations 1999. This is an important clarification of the law and one which cements the lawful authority of private car park management companies to operate on the land on which they manage, lease or own.
At para 107 of the ParkingEye judgment the Court said that ParkingEye has :
"a legitimate interest in imposing a liability on Mr Beavis in excess of the damages that would have been recoverable at common law. ParkingEye had an interest in inducing him (in this case to observe the two-hour time limit) in order to enable customers of the retail outlets and other members of the public to use the available parking space".
This ruling was subsequently cemented in the County Court in Plymouth on 05-11-2015 where the district Judge referred heavily to the Supreme Court ruling in upholding PPSs claim for an unpaid PCN and further held that PPSs PCN of £100 was fair and reasonable, together with additional legal costs of £50 added to the outstanding PCN.
- 19-03-2015 Further court success
- At the Country Court in Plymouth, PPS recently won a case against a motorist who constantly failed to pay and display. In total a Judgment was made against the motorist for 10 outstanding Parking Charge Notices (PCN)s totalling £1000 and an additional £270 in legal costs. In another case, at the County Court in Horsham the District Judge again found in our favour against a driver who failed to pay their outstanding PCN after appealing to the independent adjudicator (POPLA) and losing that appeal. In this case £75 legal costs were added to the outstanding £100.
Last week at Exeter County Court a motorist disputed our claim against them for payment of an outstanding PCN where the driver had gone to POPLA and lost that appeal. In this instance the driver said we had no legal authority to operate and the PCN was not a genuine pre estimation of loss (GPEOL). In summary when ruling in favour of PPS, the Judge opined that landowners were legally and perfectly entitled to delegate the authority to others to manage their car parks and issue PCNs where appropriate. The Judge further stated that the PCN was a GPEOL and was fully explained and justified by PPS as such. Therefore it was found that the defendants case was without merit. PPS were awarded the £100 for the outstanding PCN and £137 in costs.
- 12-11-2014 Additional POPLA appeals regarding pre-estimation of loss
- Additional sample adjudications from the independent appeals service POPLA. These drivers have again been ruled against when making a claim based on genuine pre-estimation of loss, the rulings below again demonstrate that we successfully defend these claims.
Examples of recent adjudications found in our favour can be seen here: